⚠️ Why a Monero deposit got frozen (citing a high AML score)
We heard about a user who swapped XMR via one of our listed services on — their swap was frozen citing tainted funds
Not our user, but since we've never seen an XMR freeze before, we investigated
The swapper explained:
👉 User ran multiple swaps simultaneously
👉 One was XMR → another from a transparent chain sent stolen coins → They froze THAT swap ❄️ → But then froze ALL the user's subsequent swaps too ‼️
To avoid this:
🔸 Use a separate browser session (e.g. incognito) for each swap from
🔸 Don't start new swaps on the same service if any prior one is still frozen
Stay safe out there! 🛡️