Jag har skalat från 0 till 3 500 personer (och fortsätter); Detta kan jag intyga: Kapacitet är organ på lönelistan. Förmåga är den miljö som dessa kroppar verkar i. Om inte ditt system med tydlighet, prioriteringar och återkopplingsslingor skalas med antalet anställda, äter komplexiteten upp vinsten.
Hiten Shah
Hiten Shah26 aug. 2025
Every founder eventually learns the headcount fallacy: thinking more people will mean more progress. It feels natural to believe that adding headcount accelerates growth. More engineers means more features. More salespeople means more revenue. But the opposite is usually true. Each new hire multiplies coordination costs, dilutes focus, and creates layers of process. Headcount increases complexity faster than it increases output. The fallacy comes from mistaking capacity for capability. Capacity is bodies on payroll. Capability is the environment those bodies operate in. Unless your system of clarity, priorities, and feedback loops scales with headcount, complexity eats the gain. Adding people doesn’t magically lead to progress. It comes from sharpening clarity, shortening feedback loops, and designing an environment where small teams can execute. If you scale headcount without scaling clarity, you accumulate process debt and slow down. Treat headcount as a cost that must be justified with evidence of fit. Build the environment where fewer people accomplish more before assuming more people is the answer.
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